This error usually occurs because you are attempting to run a DirectX 9 game on a DirectX 11 system.
Please make sure you meet the requirements for this game as stipulated in the first few paragraphs in this article.Īlso, you may require updating your graphics card drivers and DirectX installation, links can be found to the main GFX Card suppliers as well as DirectX The game launched but I have a black screen with sound only We will figure this out for you and provide you steps which you may need to take.
The Playfire Client cannot see my game in the "My Games" listĬontact the Customer Services team and provide them with your username and email address for both GMG and Playfire, it is very likely your accounts are not linked.
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